Frequently Asked Questions


FAQ

 

Q: From the time I place my order, how long will it be before I receive it?

Our clothing items will take 2-3 days to be produced and will arrive approximately 7-10 days after production, our goal is always to get your order to you as quickly as possible. 

Q: I want to find out the status of my order, will I be able to track my order?

Yes, please email us at mindandsoulsociety@gmail.com

Q: Only part of my order showed up. Where is the rest of my order?

Your order may come from different suppliers, therefore it may arrive at different times. If you have not received all of your items, please check the status of your tracking or email us at mindandsoulsociety@gmail.com

Q: My order is missing parts or is broken. What do I need to do?

Please contact us for customer support.

Q: I just placed my order but decided that I want to cancel it. What do I need to do?

Please wait for us to refund you. If there is a problem you can contact us for support. 

Q: I have questions regarding my order, what should I do?

Please contact us for details mindandsoulsociety@gmail.com

Q: Do you have a e-mail I can contact you at?

Yes, please email us email mindandsoulsociety@gmail.com